[Resolved] Jabong.com — Unable to Deliver

sabhajit chauhan

Address:	Thane, Maharashtra, 421306
Website:	jabong.com

Pathetic service from you people I have ordered Killer jeans whose order no ends with 01153 still not delivered and you people say that the area is not serviceable this is the 2nd order which has been not delivered earlier you people use the deliver at my address but the ekart worst courier service don't deliver they deliver 5 mins walking distance from my house but not to my area your executive Pratima called and told me to collect from ekart hub house in kalyan but unable to provide me address I called to eKart customer care it got connected to Flipkart which gives another pathetic customer service they told to contact Jabong I am ready to provide another address but still you people are unable to help me.

Now its better you cancel my order and refund my money with interest because my previous order you refunded money after 30 days you use customer's money and cancel the order by saying area is not serviceable

Name : Sabhajit Chauhan

Mobile no : [protected]

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Oct 13, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong