[Resolved] Jabong.com — Wrong product got delivered that took 6 days late.
K
Kirti13
from Indore, Madhya Pradesh
Address:
Pune, Maharashtra, 411007
Website:
Jabong
I placed an order on 20 dec 2016. It was expensive to be delivered by 27 dec 16. I received it on 2nd jan 17. Furthermore i received wrong product. Jobong team will literally fo nothing. They will ask you to return the product with specific reason. It's their duty to solve the issue, but they will ask you to have patience. I don't understand why these grievances i should tolerate. It's their mistake and they should solve it asap.
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Feb 10, 2017
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.
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