[Resolved]  Jabong — Confirmed product is not delivered

Address:Hyderabad, Andhra Pradesh

Hi,

I am Madhu Sankuru from hyderabad, and I make an order (Order Number [protected] ) on 15 Aug.

I got below messsage from jabong team.

"Your PREPAID Order Number [protected] is CONFIRMED".

At the time of order, my product is in stock ( defiantly it will otherwise it will show out of stock). I noticed after 2 days also same product stock is available, but discount is not their .But still I did't receive my order till today, but I got call from Jabong team 2 days back and telling me that they apologise and they don't have product in ware house, and they cancel my order and retuning my money back.

My question is if stock is not available then how can I placed the order? This 100% cheating from Jabong team.It seems like Jabong deliver the stock to the person who bought this without discount? Even thought I am the first who order this product?

I don't need your apologies, why I waste the time in shopping on your site, if your not able to delivered confirm orders? Is this your daily routine to cheating people?

Please answer the questions.
Madhu Sankuru
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
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Comments

Hi Mashu,

Sorry for the experience. I've shared your concern regarding your order mentioned above and our team is working towards a speedy resolution. Kindly bear with us. We deeply regret the inconvenience caused. However, I assure you that we'll make things right. All we seek is your patience and understanding.


Regards,
Team Jabong

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