[Resolved]  Jabong — Pick up service not available

Address:Kozhikode, Kerala, 673009
Website:jabong.com

I have placed an order of 3 kurtas and seems it doesnt suits my requirements.
And I wish to return it.
While returning it shows all the pincode I typed do not provide pick up service.
I am totaly disappointed in jabong.

I dont recommend jabong anymore.

They are not providing any pick up service in kozhikode for returning customers.

I have tried all the pincodes including the major city in kozhikode.
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Jun 10, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Complaint comments 

Comments

I am extremely sad I been jabong Custermer for years now
Today

I got the product today but I have a size issue I tried to exchange, well all the pincodes from my place Dharamshala are not under pick up service ...

my order no ending with 56029 (AWB no. [protected])
Jabong is very big company and they are giving good discounts also .. But one thing which I dont like about them it is that once you buy anything from them if the item is not suitable you can not return it because they dont have pick up location .. You have to send it through courier . And for that you have to pay again which you will never get back .. I also bought one kurta set which I bought checking all size chart and all but still not fitted to me and now I am in trouble because of picking issue ..
So it is my humpble request to jabong.com please if you are able to deliver the product then provide the return picking option also .. Otherwise people will think before buying .. My order id - [protected]

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