[Resolved]  Jabong — Return related issues-order no. [protected], [protected], [protected],

Address:122015
Website:www.jabong.com

Firstly very disappointed with jabong customer service, so may days that i am calling up customer care & no response, the call is kept on hold and later disconnected. Here when you want to send promotional message and mails its still going on till date. However when a customer has paid you money you guys are not reachable???
Really unethical & unprofessional website.
My order no. Order no. [protected]-worth rs.4725/- is pending for pick up from 10th july till date, inspite of followups through call center as well mails that i have sent-just no response.
Its a matter of rs.4725/- and you guys are not responsive???
My other order no.[protected]-rs.847.88-pick up of only 1 product dne and still the status is showing as not picked up.
Are you guys sleeping??? Its been 12 days and you are not refunding my money of rs.4725/-.
Order no.-[protected]-shows pick up still not done. This all i am checking after seeing such fradulent behaviour from jabong.
I want an urgent revert on all these issues. This is just not acceptable.
Urgent pick up my product and refund all the money-its more than rs. 5000/- that you guys are sitting upon.
Dont force customers to go to such escalations or i would need to take this matter to even futher higher authorities.
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Sep 3, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2016
Jabong.com Customer Care's response
Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap. Regards Team Jabong
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