Jabong — Reverse pick up not arranged for the prepaid order | |||||
Hi, I had requested for reverse pick up of two orders as below from Jabong on 23-Nov-2015 after several attempts to raise the return request online (App & website) which was not allowed on both platforms. Order no. : [protected] Order no. : [protected] Finally i requested them on 23-Nov-2015 thru email to arrange reverse pickup of both orders. till date they have not responded and my money is lying with them. There was another Order No [protected] for which reverse pick up was done on 22-Nov-2015 and refund is not initiated as yet. They are neither responding nor acting upon my requests. Seems like my requests are falling on deaf ears. Was this information helpful? | |||||
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Jabong.com customer support has been notified about the posted complaint. | |||||
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Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Have shared with the team, and they will get back to you. Sorry for the delay, please bear with us.
Team Jabong