[Resolved]  Jabong.com — Complaint regarding Payment option related to jabong and payumoney

Address:

Lucknow, Uttar Pradesh

Hello sir, My name is Saurabh Narain, Advocate, High Court, Lucknow. i would like to say that i am an registered user of Jabong.com. here now my complaint is regarding the payment option. i would like to say that i have an account on www.Payumoney.com and currently PayUmoney is offering a 10% extra discount on purchase any item from Jabong.com. (Kindly see the Attach snapshot of this offer). on 13 october 2014 i was looking for Wrangler jeans.(Blue Skinny Fit Camo Print Jeans (Vegas) and i visited at payment option but there is no payment option through PayUmoney (see the attached doument 3) . when i click on jabong.com through payumoney the website jabong automatic redirectly open with the msgs.(Kindly see the Atatch snapshot 2) . but when i visit the payment option i am unablee to find any payumoney option in payment option. i tried the same processes in other website which payumoney is showing for discount and there i can pay amount properly through payumoney, only at jabong i facing the problem. i made a call to jabong customer care at 4a.m and the customer care asked me for snapshot, i feel very disappointed that customercare of jabong charged very high rates for calling customer care but did not resolve the issue. now here the question is that is payumoney.com is making fool or jabong.com is making fool to customers.. kindly take strict action on my complaint, otherwise it will seems a deficiency in service by both of you and a unfair trade practice which is maintainable by law. i hope that i will get disappoint by you and you will keep my faith. -- Regards: Saurabh Narain Advocate, High Court Lucknow Bench H.No-J-105, South city Raebareilly Road Lucknow Mob: [protected], [protected]