[Resolved] Jabong.com — Deficiency in customer support.

Vihar Jethvani

from Mumbai, Maharashtra

Address:

Junagadh, Gujarat

I have booked an order with jabong. It would have been delivered by 19th of Dec. 2014. But product is not delivered to me till date. I hv already raised a complaint in this regard. But issue is not resloved yet and i havn't received even a single call frm jabong. My complaint Ref no. Is 14090950. They are not fulfilling the commitment made by them. My order no. Is 44885. Plz resolve this and get my product delivered.

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2015

Jabong.com Customer Care's response Hi Vihar, Sorry for the inconvenience caused because of the delay in delivery. We sincerely regret this happened. I see that your order was delivered on the 22nd and I hope that you're satisfed with the product. Your strong feedback has been shared with our logistics partner and the relevant team so we can can ensure that such hassles don't ruin your shopping experience in future. We truly appreciate your patience & cooperation throughout. Feel free to reach outo to us at support,jabong.com in future if you need any further assistance or have any queries. Regards, team Jabong