[Resolved]  Jabong.com — No refund-customer care is not picking up

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.jabong.com

I tried calling jabong customer care like 10 times a day and no one is picking up. Dropped up an email 8 times didn't got any reply there also.

There are two products i want to return but on the website the status of the order is not updated yet.
So i am not able to generate the return request and as usual no one is attending my call on the customer care number.
Can you please help me to generate a return request for this and schedule a pickup from the same address where delivery was done. Mentioning the details below.

Order id : [protected] —

Product to be return : trend arrest
Navy blue printed palazzo
Size : m
Reason : size is big
Payment return mode : credit card (Same payment mode)

Order id : [protected] —

Product to be return : trend arrest
Multicoloured printed palazzo
Size : l
Reason : size is big
Payment return mode : credit card (Same payment mode)

Also 3 already paid products are not delivered to me from past 1 week and ther is no status update on website.
A lot of my money is stucked here.

Thanks,
Ak
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Sep 11, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2016
Jabong.com Customer Care's response
Hi, Apologies for the inconvenience caused. I have shared this with our care team and they will contact you asap. -Team Jabong
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