[Resolved] Jabong.com — No refund initiated for the returned product. | |||
I had ordered 6 kurtis from the site on[protected] of the brand KARIGARI and on first wash two kurtis got faded.I had raised a complaint regarding the two kurtis and a reverse pickup was scheduled for the same.The executive came and asked for all the 6 kurtis i had ordered.I returned 5 kurtis and 1 kurti was left at my place by mistake.Now i have recieved a refund for only 2 kurtis and for the other three kurtis neither the refund nor the return from their end is being processed. I have been calling them since 16 july to track the status of myt complaint and there isn't any solution for my problem.Everyday they promise a call back or an email but nothing happens. The Order Details Are Jabong.com NEW IN WOMEN MEN SALE Dear Pulkit, Your Cash-On-Delivery Order No. [protected] is now CONFIRMED. Please note amount to be paid on delivery of your order : Rs. 1618.41 DELIVERY ADDRESS : A-3 2nd Floor New Multan Nagar New Multan Nagar New Delhi, ND - 110056 Want to know the current status of your order? TRACK YOUR ORDER HERE What now?? We will deliver your order in the shortest possible time. However, if you want the product at a later date, you can convey the same to our delivery executive once he gets in touch with you. We'll send you an SMS & email with tracking details once any product in your order is dispatched. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. | |||
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My sincere apologies for the inconvenience caused. Let us get back to you regarding your concern. I've shared this with the relevant department and they are investigating. Kindly bear with us. Our customer care representative will get in touch with you shortly and address your concern with an update. We seek your patience and understanding in this matter and I assure you, it will be addressed as per your satisfaction.
Regards,
Abhi
Team Jabong