[Resolved] Jack Of All Threads [JOAT] — Received faulty and poor quality product and company is not willing to refund
R
Rishabh Sancheti
from Delhi, Delhi
Address:
New Delhi, Delhi, 110055
Website:
www.jackofallthreads.co
I have bought a 3 Hoods from Jack of All thread Via Order no JOTORD1778955 On 23rd November 2015 and made only payment of amount Rs. 2616/- On 7th December 2015 and they delivered the product, however, when I saw the product it was defective. Immediately I have informed the company and submitted refund request. Since then I am following up with the company for the refund but the company is not answering my email nor sharing the status about the refund. I have read the policy of the company which clearly states that in case of defecfive product company will refund the amount.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Jack Of All Threads [JOAT] customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2016
Jack Of All Threads [JOAT] Customer Care's response Hi,
Please mail us at [protected]@jaclofallthreads.co, Our customer care representatives will respond to your complaint in less than 24 hours.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment