[Resolved]  Jack Of All Threads [JOAT] — Received faulty and poor quality product and company is not willing to refund

Address:New Delhi, Delhi, 110055
Website:www.jackofallthreads.co

I have bought a 3 Hoods from Jack of All thread Via Order no JOTORD1778955 On 23rd November 2015 and made only payment of amount Rs. 2616/- On 7th December 2015 and they delivered the product, however, when I saw the product it was defective. Immediately I have informed the company and submitted refund request. Since then I am following up with the company for the refund but the company is not answering my email nor sharing the status about the refund. I have read the policy of the company which clearly states that in case of defecfive product company will refund the amount.
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Complaint marked as Resolved 
Jack Of All Threads [JOAT] customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2016
Jack Of All Threads [JOAT] Customer Care's response
Hi,

Please mail us at [protected]@jaclofallthreads.co, Our customer care representatives will respond to your complaint in less than 24 hours.


Warm Regards
PREM

TEAM - JACK OF ALL THREADS
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    Jack Of All Threads [JOAT] Phone
    +91 80 3301 3087
    Jack Of All Threads [JOAT] Address
    F78, 5th Cross, Manyata Residency, Hebbal, Nagawara, Bangalore North, Karnataka, India - 560045
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