Jack Of All Threads [JOAT] — Refund not received

Address:560071
Website:jackofallthreads.co.in

My order Id is JOTORD216991 amounting to 1300 /-
The product that I received was not upto the quality...The Logo that has been printed is of very poor quality .The t-shirt will surely expand in 2-3 washes.I have Joat about this problem, via their Facebook page.
They said that they would initiate a refund and I would receive my money in 7-10 days. Its been more than 20 days now I still hav'nt received my refund.
Since then im following up with the co. For the refund but they are neither replying nor sharing the status of my refund.
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    Jack Of All Threads [JOAT] Phone
    +91 80 3301 3087
    Jack Of All Threads [JOAT] Address
    F78, 5th Cross, Manyata Residency, Hebbal, Nagawara, Bangalore North, Karnataka, India - 560045
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