Jaipur National University — No certificate is issued even after completion of one year

Address:	Jaipur, Rajasthan
Website:	jnujaipur.ac.in

My name is Sivakumar Pavani and my student id with jnu is [protected] and my enrollment date was 30-jun-2013 i have completed my course pgd + mba in Operations management (Mitsde + jnu) on aug 2015 and i still didn't got the certificates. I received mark list up to third semester. Contacted many times the call center through Emails and telephone about my mark list, provisional certificates and my degree certificates but there is no use. Another two of my friends joined the course along with me they are also struggling in the same way.
Their customer support staff just buying the time.