Jammu & Kashmir Bank / J&k Bank — about housing loan,

Address:

Ganderbal, Jammu and Kashmir

Sir i approached one o[censored]r jk bank branch doursum ganderbal where i am also a account holder on 13sept. But till date i. E 30 of oct. I am not getting any assistance, they even pay attention to me including the so called manager. I think they are asking for some,, «chai" further to mention that i have provided them the legal documents of land and evaluation, i have completed every possible formality. Now what i have to do? Should i close my account there?