Jammu & Kashmir Bank / J&k Bank — Fraud in Issuing of KISAN CREDIT CARD

I checked my CIBIL SCORE on GPay and found that a Kisaan Credit Card (KCC) had been issued under my name sometime in March, 2014 & it is active as on the date (Aug-2023) with a sanction limit of 104846.
I haven't availed any such KCC whatsoever. I don't know the account number of this KCC. I have no idea who is utilizing the credit sanctioned under the account. I have no idea about the interest accrued on this KCC. It showed two delayed payments in September & October 2022, bringing my CIBIL SCORE down.
I suspect involvement of J&K Branch Manager, Singhpora (2014), as I received a call in 2014 about defaulting on a non-existant account following which I protested and the then Bank Manager apologized calling it a mistake.
It is after dialing the J&K Bank customer service a hundred times that i could not connect to the Customer Care Executive as there is none; through you, I want to register my complaint and seek it's disposal at an earliest.

The disclaimer that CIBIL shows is:
"The information here is based on what is reported by your bank or financial institution to CIBIL."

Regard
Tanveer Ahmad Rather
A/C [protected]
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