Jammu & Kashmir Bank / J&k Bank — I am complaining about the debit of amount Rs 5000 from my account due to some technical error of ATM

Your Excellency
On 07/05/2032 at 13:30 hrs I withdrew five thousand rupees from 'State Bank ATM Bharat Road Doda' from my account number: [protected] J&K Bank
Branch Thathri (ATM also issued) which was debited from the bank account but I have not received from the ATM due to some technical error.
I filed a complaint and also informed the bank officials at JK Bank Thathri Branch but till date the employees and manager of Bank Thathri have not returned Rs. 5000 in to my Account.
Now it is requested to your goodself to kindly initiate a legal action against the manager of the bank and also direct the officials to return the amount of Rs 5000 thousand to me as it is my hard earned money. Six months have already passed.