Jammu & Kashmir Bank / J&k Bank — irrational behaviour of incharge branch head of b/u j&k bank magam handwara 0209

Sir/Madam
With due respect i want to put in your kind notice that the incharge branch head of b/u magam handwara is showing his irrational behaviour towards the customers. Despite many complaints at concerned zonal office amargarh sopore by customers the management is turning a deaf ear. Last week the concerned cluster head arranged a public meet where 95% of the customers went against the said official and we were assured for a necessary action but nothing happened. The said official is also very rude with women customers and the subordinate staff especially bank guards. These bank guards who work all day for Rs 6000/month approx are humilated & threatened to be fired for nothing in front of the customers. This has become more of a politial branch where the official is convincing some customers by offering them od's etc. for speaking in his favor. The said official is trying to grind his own axe all the time who is said to be under transfer from last two months but has not been relieved of his duties from the branch yet. Kindly take a necessary action for the sake of customers and the branch.
Regards.