Jammu & Kashmir Bank / J&k Bank — less amount withdrawn from your a. t. m

Address:

180013

Dear sir,

On 31/07/2017 i withdraw rs.10000/- from your roop nagar atm at 19:42:03 the same is deducted from my axis bank account, account no - [protected], but due to some technical issue with the a. T. M only rs. 2500/ - is disbursed by machine (5 notes of rs. 500/-) and hold rs 7500/-.

Regarding this axis bank send request to you n number of times but reeving the same message ever time that transaction is completed.

You are requested to please check the cc tv footage all doubts will be cleared, same time few more customers had same problem. Security guard was aware about the problem but not guide /stop any customer.

What we understood that time that notes are kept in wrong boxes like rs. 500/ notes put in rs. 2000/ note box, other customers had same issue getting 500/- notes instead of 2000/-

Please look in to the matter, it is almost one month delayed.

Advise if we hv. To go for f. I. R.