Jammu & Kashmir Bank / J&k Bank — Money debited but not credited to beneficiary

Sir I have recently made tranctions through jio upi linked with my Jammu and Kashmir bank account on 24/01/2021 & 03/02/2021 to payumoney but it shows tranctions are pending but actually debited from my bank account and the beneficiary not get credited.Please sir chargeback my money.the details are attached below.
Thanks.
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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