Jammu & Kashmir Bank / J&k Bank — no refund granted for the transaction done from debit card.

Address:	Sri Muktsar Sahib, Punjab, 182202
Website:	JKBANK MPAY APP

I am a customer of jkbank mpay. Last night i have done a imps transaction with ref no[protected] get failed due to time out error occurred. I request you to kindly look at this reference no and revert my money asap. As i have to transfer this money to another account. Please do timely refund so that i can use my money for further transaction.
Account no:-[protected]
Amount :-5500
Ref no:[protected]
Mpay user no-[protected]