Jammu & Kashmir Bank / J&k Bank — Regarding Refund of online payment

Address:

Village suketar, teh dansal, Distt Jammu

I Manhish Malhotra Student Student of New Delhi, I didn't Receive my two online payment Refund.
My Account Number [protected]
My IFSC code JAKA0DANSAL
1. My first payment Rs1310 at 15 April ( around 11. Am to 1pm ) by ezypay . It was my examination fee . Net Was weak it deducted from my account. Then i pay twice.
2 my Second payment Rs 500 On 9 August, i tried to card payment on petrol pump but my refund didn't received yet.
Kindly request you to send me refund as soon as possible.
Thanking you
Manhish Malhotra
Account number [protected]
IFSC CODE JAKA0DANSAL