Jammu & Kashmir Bank / J&k Bank — Reversal Complaint

Address:Jk Bank Kralpora JAKA0MARBLR

My account was debited by an amount of rs 500 via micro Atm at on barmaulla highway petrol pump and was told that I will be get automatically refunded with 7 working days, but still didn't get my amount back..I also visited the concerned branch and fill the reversal form aswell but still didn't get my amount..find the attachment aswell.
TRANSACTION DATE ;22/07/2020
Time ; 8:36Am
Location: Aziz filling station Baramulla Jammu and Kashmir.
TID: 28001774
Card; MasterCard
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
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    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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