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Jawaharlal Nehru Technological University Hyderabad [JNTUH]

Jawaharlal Nehru Technological University Hyderabad [Jntuh] — error in my pre convocation od

Hi sir,
I'm 2018 pass out
Hall ticket 14tu1a0107
I've applied for pre convocation od on 22nd feb 2019,
I've paid rs 2934
Online transaction.
Trans id pos 78001519 at jawaharlal txn#[protected].
But it's showing error after transaction.
Every time i log in its not showing any kind of payment done.
Haven't got acknowledgement recipt either.
Dint got any text from jntuh too
Can i get od within 15 days?
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    Jawaharlal Nehru Technological University Hyderabad [JNTUH] Phone
    +91 40 2315 8662
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    Kukatpally, Telangana, Hyderabad, Andhra Pradesh, India - 500085
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