Jaxtakart — i have not received the battery purchased on 15/72020

Address:

Belakoba, Prasannanagar Jalpaiguri Jalpaiguri District West Bengal India - 735133

I have purchased acer liquid z630s on 15/7/2020. Order no.[protected]/-rs. So for i have not received any information about the product or despatch details.

Whether is this is fraud or true, then why the material not sent?
If i do not receive the material within three days i may be forced to take necessary action. Either report to cyber crime or legal action.