[Resolved]  Jeevansathi Internet Services — fraud profile - jeevansathi

Website:jeevansathi.com

Our jeevansathi id: zyaw2770
Found this profile on jeevansathi.com. Phone number given by him: [protected]. Profile got deleted in a period of 6-7 days. We were told that he deleted it because he was getting too many calls. He claimed to be an architect working at bardsley construction at leeds, uk. Mother muslim, father - unknown. Told he is interested and wants to meet. There was hardly any communication in between. No video chat happened, only whats app msgs - very few. Said his mom told to travel to india and meet the girl. Sounded good, family oriented etc., so we believed him. He claimed to come after his birthday which said 16th sept on birth certificate. He sent images of visa on passport, company id, birth certificate, ticket on booking page of a website or pic-claiming to have travelled "business class", pics of bags he has carried to india in flight, his selfies with nothing much in background, his mom and uncle, his pic at the london heathrow airport and sitting somewhere. He did not book his journey till final destination. Said agent booked him till delhi. Was to land at 8:30am. Calls at 11am from another indian number ([protected]) and says he is stuck in customs with excess luggage of 90kgs!! He asks for 29, 000 rupees. Said his foreign currency card would activate in 72hours. His phone was obviously off but he did "memorize" our numbers, the bank in uk number and some more. He gave a very weird name of a bank account in delhi of allahabad bank. Name of account holder told was isaho chishi. Account number – [protected], ifsc code - alla0210592. After doing this, he called again and asked for money to bribe the customs for sealing his 50, 000 pounds cash that he was carrying. He said cash was for investing in property - if the marriage happens and his family would have to stay somewhere. Did not have any cash in wallet or dint buy a local sim card and was too tired to charge his phone! This time amount asked was 72, 000 rupees. We asked if we should send someone to help from outside the delhi airport to which he flatly refused and said nobody should know this. The unknown number was picked up by some lady all the time who knew exactly what’s happening to him at the airport/customs. We made random calls to the indian number ([protected]) to check who picks up and what they say. We did not send the other amount. We called to ask the status in the evening to which the lady replied that he went to the embassy and if someone calls for him, tell them not to worry and that the embassy is handling it. We were duped of 29k by this person, probably a gang, possibly operating in or outside india or may be delhi/mumbai. The indian number showed to be of navnath khanda, mumbai, india on truecaller. We are very disturbed to have encountered such a fraudster on jeevansaathi. Our faith in online matrimonial sites is badly shaken. Possibly other people may also have been duped by this gang.

We request jeevansaathi to take stringent measures to apprehend these people and warn others. If and when caught, we would like to get our money back. It will not revert the pain and frustration we have experienced, but may give some solace that these criminals are brought to justice. We are members on other matrimonial sites too and we have always been updated about the website deleting a profile due to verification/authentication error. We would like to know why this time there was no such update given on the website.

Also attaching all the images we got on whatsapp as well as the india number traced on truecaller by us.
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Nov 3, 2017
Complaint marked as Resolved 
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Jeevansathi Internet Services Customer Care's response
We totally understand and empathize with you for the trouble caused by the irresponsible behavior of another Jeevansathi member. An appropriate action has been taken against the member and the profile has been removed from the site. We would also like to thank you for bringing this to our notice. Without active co-operation from members, it is very difficult to ascertain behavior of people in the real world. Assuring you of our continued support

We would like to let you know that Jeevansathi.com verifies every user’s mobile number, and also ensures that every user profile undergoes basic screening. While we do our best to identify and delete inappropriate profiles, some users might deliberately enter incorrect information, misrepresent themselves and get their profiles live on site.

In an attempt to have more number of authentic and verified profiles, we have a profile verification system through personal visit and document collection; you may find 'Verified' Tag well on many profiles while doing search which is an outcome of a similar process. However, this verification process is currently limited to the profiles within India only. Hence we also suggest you to do a discreet inquiry on your own while proceeding with members.
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