[Resolved] Jeevansathi Internet Services — Jeevansathi employees create fake profiles

Anjali Raichandani

Address:

India

Have you ever thought that this could be possible? The business pays employees that work in the IT department to create fake profiles of good looking guys and girls put them on the website, lure you then they can cash in on the commission every time someone opens a basic or paid account. I joined this useless website 4 days ago and realised that over 20 profiles were fake within a matter of 72 hours and I’m not even in IT. Yet when I called and made a complaint to their manager, they said they couldn’t do anything about it! I asked for my money back and they said they wouldn’t do it because quote”they were protected by their terms and conditions”. Funnily enough the useless manager said I should help them and report those fake ID’s so basically they don’t want to refund my money but they want me to report those fake ID’s. Beware of this matrimonial site they do not say who they are but in actual fact, they are fraud artists.

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Aug 6, 2021

Complaint marked as Resolved

Jeevansathi Internet Services customer support has been notified about the posted complaint.

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Jeevansathi Internet Services Customer Care

from New Delhi, Delhi

Verified Support

Dear Member,

Greetings from Jeevansathi

We regret for inconvenience caused to you. Please understand that Jeevansathi.com verifies every user’s mobile number, and also ensures that every user profile undergoes basic screening. While we do our best to identify and delete inappropriate profiles, some users might deliberately enter incorrect information, misrepresent themselves and get their profiles live on site.

We help our users discover the best matches but it is in the interests of a user to use their best judgment to assess another person’s genuineness and interest in marriage.

We strongly recommend all our members to beware of the following:

1. If some members seems to have entered false, incorrect information about their education, profession, income, family etc.

2. If some members of Jeevansathi ask you for personal favors like transportation of goods, deposit of funds on their behalf, lend them some money etc.

3. Interacting with fake/copy sites of Jeevansathi. Many sites have a similar appearance as Jeevansathi.com but they are not in any way related or affiliated to Jeevansathi.com
Representatives from these fake sites may reach out to users to get membership fee

4. Unknown callers pretending to call from the Jeevansathi team asking for your user id’s and passwords to login to your account. Please note that Jeevansathi never asks you for user password information either on phone or in person. You are asked to never share your login details with anyone.

In an attempt to have more number of authentic and verified profiles, we have started a profile verification system through personal visit and document collection, you may find 'Verified' Tag as well on many profiles while doing search. However, this verification process is currently limited to the profiles within India (in limited cities).

While we also suggest users to do a discreet inquiry on their own while proceeding with members. Moreover, if we discover a discrepancy in user information, content or behavior, the profile gets removed from the site. You may report such Profiles to us in case you suspect something wrong, so that we can take necessary action.

We request you to report those fake profiles so that we can check and take appropriate action against those users up-to deletion of their profiles.

Kindly call us on[protected]Toll free from India) or[protected], between 10:00 AM to 7:00 PM IST, email : [protected]@jeevansathi.com or you can also contact us via chat process between 9:00 AM to 9:00 PM IST.

Looking forward your cooperation.

Thanks and Regards,
Jeevansathi Support Team