Jeevansathi Internet Services — Profile xzts7061 deleted

I bought the paid membership on 21 sept 2020 and my profile was deleted on 29 sept 2020 for violation of their terms. Apparently, I did not use appropriate language while communicating with other members. This is ridiculous I did not misbehave with anyone and they are not going to decide how I should talk to others. If someone is being rude to me then I have every right to be harsh. I have used their service for only 8 days while I paid for 3 months. If they do not want my profile to be on their platform than its perfectly fine as I also do not want to there but they should refund my amount at least the unused one as they are not providing me with any of the service than why should I pay for the same if I am not able to use it.
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Jeevansathi Internet Services customer support has been notified about the posted complaint.
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Hello Team,

The member's profile (XZTS7061) has been removed from the platform on the basis of multiple complaints with proof, pertaining to usage of objectionable language at his end, while communicating with fellow Jeevansathi members. As an organisation, we have zero tolerance for such behaviour as it indicates lack of intent to marry and we regret we have had to remove the profile once again.

This is to be noted that the member had previously created and deleted 7 profiles between December 2018 and April 2020. We do not allow multiple profiles of same member and had to block the member from our platform in May 2020. It was only after the member shared documents for verification, did we retrieve the 8th and final profile(XZTS7061), with the trust that there would be no further violation of rules, however it is extremely unfortunate that the issue of violation has come up again. We have clearly mentioned the above points to the member along with our decision that we can neither retrieve his profile, nor generate any refund full or partial on this case. Please find the policies violated by the member:
14. Company reserves the right to remove / delete any content / message / photo(s) / profile or cancel the registration / membership of a User either upon a complaint received from another User or upon discovery of the same on its own or based on its sole judgment and perception and it shall without notice stop providing the service entitled to a User and forfeit all other incidental service(s) with immediate effect along with the fee/tenure of registration as well as take appropriate legal action against such User. By listing a profile on the Platform, it is deemed that the said User has an intention to get married and in case it appears to Company that at the time of listing the profile or subsequently such User had no intention to enter into a matrimonial alliance or has changed his/her intention, then Company shall reserve the right to remove / delete such profile from the Platform and initiate prosecution under the law or take such steps as may be advised from time to time. By using the Platform, it is deemed that the User agrees not to post any content or views that may be considered threatening, abusive, vulgar, obscene or otherwise objectionable or act illegally or otherwise harass another user; put wrong or misleading information in any of the details of his/her own profile; impersonate another or use the site for any commercial purposes; or interfere with or disrupt the operation of this site, or disobey any reasonable requirements, procedures or policies imposed by Company from time to time.

17. Company reserves the absolute right to delete any profile if it finds that the same person has created multiple profiles on the Platform. Even if different profiles have been created with the same contact details, Company will reserve the absolute right to delete all such profiles.

Thanks and Regards,
Jeevansathi Support Team
I understand that but why cant you refund my money
And also okease show me the proofs so i have an opportunity to defend myself
you can not act like a dictator where i dont have an opportunity to put my side through
what you arr doing is simply harassing me and taking advantage of the fact that money has already been paid
also i did not create any profile once you told me its a voilation of the terms
you are cheating people and are a big fraud

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