Jeeves Consumer Services — led tv

jeenakuttan

from Chennai, Tamil Nadu

Website:

jeeves.com

Extremely bad communication and technician skills. I had ordered a tv online, and it showed some defect on the display. Contacted flipkart and they arranged for a technician visit from jeeves. The technician was highly unskilled and wasn't able to identify if the problem was with the tv or the settop box. So what they did, was took the easy way out. They gave a false claim that i had requested a cancellation of the tech visit and closed the complaint on their own!!! I contacted flipkart for a revisit by the technician. This time, they submitted a false report that a tech visit was done (The technician didn't even step into my house the second) and again reported that i requested for a cancellation.
Now i am left with a faulty tv with no chance for either a refund or a replacement!

Beware, these people are rude, arrogant, inexperienced cheats!

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Comments

Rajkumar Ar

from Ernakulam, Kerala

Jeeves service is pathetic...they will sent message the service engineer will be coming today.Later they will sent as you requested to postponed the technician will come on tomorrow.Again we will get message technician will visit on that day.If we contact technician, he will say he will come after 6pm.When we contact him at that time, he will respond it is after office hrs and he will not be able to come.He can come tomorrow morning & next day if you contact he will say he cannot say at what time he can come & will be rude...this is going on.Totally bad cannot depends on them for service, just waste of your time.