| Address: | Jorhat, Assam, 785001 | | Website: | jet airways |
On 18/10/2016 i travelled from kolkata to jorhat at 11:50am.At kolkata airport an aged lady asked me regarding jorhat flight as she told me she was travelling alone n first time via flight.She requested me to carry her bag to the flight as it was quite heavy.I did so.After getting into the flight I gave her bag and said flight attendent would come & help her to keep her bag . At the same time air hostess named Miss Hissey asked me not to give wrong information to the customer(Why did u give wrong information).I said sorry as I was not aware of jet's customer services.
my complain is that better the hostess would have asked me in a more polite way rather than commanding me which was totally embarassing for me.on humanity ground I helped the lady.Air hostess approach was not forwarding even she did not come close to the lady and asked her problem.I think when the customers in the flight its their responsibility to take prime care of the passengers rather then questioning .She could have come to the lady n help her as I noticed the lady with hard effort kept her bag .. Was this information helpful? | 
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