Aug 27, 2018
Updated by Shailesh Gheewala The mail has been sent to the airlines quite a few many times and there has been no positive response. On the contrary our resort at Munnar by Club mahindra has agreed to cooperate for the cancellation process. Also SpiceJet has given response under positive pretext. But jet airways is not showing any signs of response under such strong naturally contradictory situations for travel. Not only the traveling is difficult but also hazardous for health of the travellers under such conditions where the state is a house of food and water borne diseases.
Verified Support
Sep 03, 2018
Jet Airways Customer Care's response From: Guest Relations
Sent: 31 August 2018 19:03
To: '[protected]@gmail.com' <[protected]@gmail.com>
Subject: Jet Airways India Ltd *** cancellation with refund BOM/CC/310818/3470724
Dear Mr Gheewala,
This has reference to your communication on Consumer Help Line.
Vide our mail we duly acknowledge its receipt and thank you for your time in writing to us and sharing your experience.
We assure you of giving it our complete attention to understand and redress your concerns.
We will be handling this communication registered under the Ref no: BOM/CC/310818/3470724
We will endeavor to revert to you latest by September 6th, 2018
May we solicit your patience and support to us till such time.
Sincerely,
Pradeep Hegde ¿ Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com| www.jetairways.com
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