Jet Airways — Damage of Trolley Suitcase

Address:

Bhopal, Madhya Pradesh

I traveled from Mumbai to Bhopal by Jet Airways Flight No. 9W-317 on 1st April 2015. My PNR No. was CXAFOJ. My trolley suitcase was found badly damaged and cracked when received at conveyor belt of Bhopal Airport. The issue was immediately communicated to jet airways office at Bhopal Airport. Jet Airways ground staff took photograph of damage and filled Property Irregularity Report. My original boarding pass has been kept by your ground staff and Copy of property damage report was given to me. They told that the damage will be reimbursed and they will communicate about the same soon. Till date i have sent several mails to Jet Airways regarding same and there is similar response from jet airways that "your query has been forwarded to the concerned airport. As soon as there is any new updates we will keep you informed."