[Resolved]  Jet Airways — extra money paid of my child

Yesterday ticket has been booked of my and my wife with my child (Less than 2 years). When reached at airport, the jet airways staff told to purchase the ticket of the child which is against the rules of airlines. When the person at least 15 years old with the child there is no charge to pay for the child.

What is the reason???

And why this type of situation has been created at the time of booking??

That situation has been created because to make fear to constomer. And take extra charge to constomer. At that time constomer has to option instead of pay this amount...
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Jan 25, 2019
Complaint marked as Resolved 
Jet Airways customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2018
Jet Airways Customer Care's response
Dear Sir,

Please write your complaint to [protected]@jetairways.com

Sincerely,

Pradeep Hegde – Guest Relations

Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com| www.jetairways.com
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