[Resolved] Jet Airways — impolite air hostess and coffee not served
C
cjosephm07
from Tirur, Kerala
Address:
Mumbai City, Maharashtra, 400055
Very poor impolite hostesses 9w-465 jet airways bom-maa 07:05 on 4.11.2018.in view of the landing seatbelt sign, they refused to serve my mother and my fiancé who were i'll with a sore throat and were pleading for some hot coffee when the actual reason was service delay and an empty coffee pot. The reason stated by the air hostess (Name not sure) was inability to serve as the landing sign was on, but another hostess confirmed the actual reason which was an empty coffee pot as they had run out of coffee. Overall service was started extra late, 2 rows of seated customers at the end were not even offered beverages and were waiting with milk and sugar in their cups. This is extremely shameful behaviour for a reputed airlines. I personally am a frequent flyer of jet airways and it's utterly disgusting to be treated this way. My mother is also a surgeon and senior citizen.
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Dec 9, 2018
Complaint marked as Resolved
Jet Airways customer support has been notified about the posted complaint.
Nov 05, 2018
Updated by cjosephm07 Flight details 9W-465 on 4.11.2018 at 7.05am
Verified Support
Nov 06, 2018
Jet Airways Customer Care's response Dear Sir / Madam
Please write to Guest Relations sharing your PNR / Ticket number to enable us examine and revert to you.
Warm Regards,
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com www.jetairways.com
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