I had a booked ticket for traveling bangalore Mumbai thru flight 9w 410. Despite reaching the check in counter an hour in advance we missed the flight. Few irony - while doing checkin thru kiosk staff request us to do it thru counter, on the counter while we were requesting for early checkin due to long waiting period they ask us to wait.at the counter they simply tell that checkin is closed while more than 40 minutes was left. I see at least 10+ passengers missing flight on this day. Changed perception of this airline and it's staff completely negative.
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Jet Airways customer support has been notified about the posted complaint.
Sep 01, 2016
Updated by Madhu179Jet Airways — Non cooperating staff
1 Review
Ma Madhu179 on Sep 1, 2016
Mark as Resolved
I had a booked ticket for traveling bangalore Mumbai thru flight 9w 410. Despite reaching the check in counter an hour in advance we missed the flight. Few irony - while doing checkin thru kiosk staff request us to do it thru counter, on the counter while we were requesting for early checkin due to long waiting period they ask us to wait.at the counter they simply tell that checkin is closed while more than 40 minutes was left. I see at least 10+ passengers missing flight on this day. Changed perception of this airline and it's staff completely negative.
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