Jet Airways — Non refund even after 13 days

Address:

Thiruvananthapuram, Kerala

I Have booked e ticket on[protected] with the assistance of one of your call centre member for journey between New Delhi to Trivandram with journey date as[protected]two passengers ).The PNR number allotted to me is QAWZEH, an amount of Rs 200002 is deducted from my account. At the time of booking of ticket, the message displayed in the screen is like this that my booking is successful and e ticket will be issued to my email id which i provided at the time of booking the ticket .I was under the impression that my ticket is confirmed . Till today, i was not issued with the e.ticket .I do admit that i had committed a mistake that i thought Jet air ways is a reputed firm, so once the amt is deducted, i will be issued the ticket .That was not happened .When i contacted your call centre, it is told that my ticket is not confirmed . If my ticket is not confirmed, i would have been told early . More over what about my money of Rs 20002 i remitted and with you for last 13 days . Your call centre people not assuring any thing .Any way it is quite clear that jet air ways is trying to avoid the passengers who have booked earlier, to sell the ticket at higher price .And also to keep the fund of such thousand of people who have been denied the ticket at the last minute .So please refund the amount without any further delay . And also i am constrained to take legal remedy against such unfair trade practice of your concern The transaction Id is VIN/JETAIRWAYS/[protected]/0 . Transaction ID -SD353084 .MORE OVER I CONFIRMED WITH MY BANK THAT THE SAID Rs . 20002 IS CREDITED TO YOUR POOLED ACCOUNT ON[protected] ITSELF . copy of bank satement also attached NO action from your part for returning the amount so far . Is it fair to keep the money of others without any reasons ?