Jet Airways — Refund of Ticket & Misbehaviour of staff

Address:	North Goa, Goa, 390006
Website:	www.jetairways.com

Dear Sir/Madam, I have booked tickets for 2 passengers from Goa to Mumbai on 19/11/15 .PNR for above mentioned tickets is ANFBHR. We have already reached Goa airport at 6:10 am.( you can check with your airport entrance security camera also)In check in area TV screen shows remark of Delayed only. No any other updates on the screen up till 7:20 am. Departure time was 7:45 Am. At 7:20 am screen display showed Boarding. Immediately we went to check-in counter and present Ms. Vidhya ignored us and said I can't do anything for you and ran away without attending us. It was really very rude behavior from her side. Even from your airline no any announcements for our boarding call. Hence we request you to refund our fare Rs. 4036.00. Even I would like to register complain against your executive Ms. Vidhya for misbehavior, not attend properly and using abusing words. Awaiting for your reply ASAP.