Jet Konnect and Jet Airways — Non Refund of cancelled tickets. | |
I booked air tickets from Tiruchirapally to Chennai and Chennai to Mumbai vide id No. NF[protected] dated 21/5/15, Jet Konnect flight No. 9W2751 for Tiruchirapally to Chennai leaving 12.00 hrs and reaching 13.05 hrs., and fJet Airways flight No.9W488 leaving Chennai at 14.35 and arriving at Mumbai at 16.25 hrs for journey on 02/10/2015 by tickets No.[protected] and[protected].
2. On 8th July Jet Airways unilaterally changed the flight time to 13.35 from 14.35, thereby leaving only 30 minutes between my flights at Chennai, which forced me to cancel my tickets as these were booked in one PNR..Since I cancelled ticket from Tiruchirapally to Chennai only, the company had cancelled entire tickets and had not given refund of (Rs.2716 and Rs.4578) Rs.7304/-. When I contacted on phone partial cancellation can be made and difference amount has to be paid for journey from jChennai to Mumbai. Alas., when I checked I found the cancellation of entire journey and no refund made. Please kindly look into the matter and get justice to me. R.Raghunandan and Vanjula Raghunandan Was this information helpful? | |
Jet Airways customer support has been notified about the posted complaint. | |
Add a Comment | |
22%
Complaints
2693
Pending
0
Resolved
582
Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
View all Jet Airways contact information
Post your Comment