Jetairways — Misbehaving of staff

Apr 01, 2017

Updated by Adarsh Trivandrum Dear Sir,

My wife made tele checkin today[protected] @ 9 am and got the seat as 10 A and 10B. A staff Mr. Vinesh (Counter:6 ) purposefully changed the seat without any information to 34A and 34B. This is a real case of disrespect and misbehaviour to the passenger. I want an immediate action against your counter staff Mr. Vinesh. He even do not allow the permitted baggage for my wife, which contains the food stuff for my small baby(allowed baggage is 78, in ticket the baggage it was clearly written that they can carry 84kg). i really want a serious and immediate action against this staff( Mr. Vinesh). you are requested to inform me the proper action taken against him.

you are requested to give me proper explanation for this case

passengers : 1. Mrs. Asha Adarsh JP no:[protected]
2. Master Aadi Adarsh
3. Ms. Devika Aarsh

Appreciate your prompt action

Adarsh

Apr 01, 2017

Updated by Adarsh Trivandrum Dear Sir,

This is to bring to your notice that the jetairways people behaved very badly to my wife and they did not allow the proper baggage of 84 Kg for my wife. As per the ticket she was allowed to 37 and my son was allowed to carry 37 and infant was allowed to carry 10 kg baggage. but jetairways staff allowed only 78kg and they misbehaved to her very badly in the airport. this is a serious case of misbehaviour. As we are regular passenger of jetairways. i want you to take necessary action against the person who collected her baggage. The Jetairways airport manager told me that she is the airport and she will take action against him. when i checked with the trivandrum airport, but she not on duty.

I really want a serious action for this case.

Appreciate your prompt reply

Adarsh