Jharkhand State Electricity Regulatory Commission [Jserc] — failure in power supply and replacement of damaged transformer

Dear sir/madam,
This is to bring to your notice that there is big failure in electricity supply in whole area, of block kurdeg, village khalijor pakritoli dist: simdega jharkhand 835212, since 10 june 2017 till now. The electricity supply has gone off due to damaged transformer and several reminders were given to the local power supply unit to get the transformer repaired but they pay no heed.
This is absolutely disgusting as they do not respond, instead they ask to collect money to buy transformer. It’s absolutely ridiculous that we are talking of digital india without centricity. It’s complete failure of the electricity board of jharkhand where it has not maintained proper execution of power supply in kurdeg (Khalijor pakritoli). Imagine people are struggling to survive for life and the local power supply in charge asked to pay for transformer else there will be no electricity in that area.
Secondly this is again unimaginable that the electricity bill has been sent to the families on regular basis without the usage to electricity, which is again another failure of the board where if no power supply was available, bill should not have been sent out and waved off the amount. How can one pay for the service they have never utilised. Is this the way your department function in 21st century? I don’t think so; i think we are 50 years back.
Kindly investigate and sort this out as soon as possible so that the inconveniences faced by the people is done away with and proper power supplied is maintained in the area and we do not face this challenges again. This is causing lot of trouble as people have no power supply from 10 june 17 till now. Hope you understand the issue which the people have faced so far and you will consider this in urgent basis.
Kuldeep tirkey
Khalijor pakritoli
Kurdeg
Simdega
Jharkhand 835212