Jharkhand State Electricity Regulatory Commission [Jserc] — no power supply in chandil region.

Sir/mam
I am complaining with a lot of grief. There is no power supply in chandil region from 1 pm. It is over 12 hours and noone is able to say the reason. The customer care number is of no use as no one picks up the phone. It is very disturbing. I have complained earlier also but no reply or action on that has been taken. Whenever there is a little rain there is no power supply for over 10 hours. My earlier complaint number 1722544. Kindly look into the matter.
Yours sincerely
Abhijeet