On 01/04/2023 my mobile with two sims was stolen. Got airtel sim within hours. While getting jio, they insist on biometric which shows error due to digilocker which was installed in the stolen mobile. Submitted manually photos and copies of required documents . Still duplicte sim was not activated and customer care people disconnecting the line. Even after four days not activated and being ill treated. Why jio insists biometric issuing duplicates and not for new sims.
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