Jiomart — Reg: Complaint for delivery cancellation/ return without my concern after online payment & action to be taken on arrogant and rude

Address:

visakhapatnam

HI,
I am having 2 Complaints with Jio mart. please read clearly,

Firstly,
1- Please find the below attached photo, It shows the order is Returned,
How can the Order be Returned without my concern after waiting for 3days for order,
I paid online for that, after on Last delivery date 3rd June night, it is showing order returned,
I want serious action on Jio mart for this order made on June 1st with online payment and not delivering.
How can the order go as returned? I have to book again after waiting for 3 days and again wait for the next 3 more days.
what is happening for giving delivery, ARE YOU PLAYING WITH CUSTOMERS REQUIREMENTS.

Secondly,
2- I want serious action on The delivery person kumar having mobile number[protected],
I called him plenty of times for order delivery as I received a message that order is out for delivery on June 1st.

He is arguing about giving delivery. I got message at 3.45 pm that order out for delivery, after 5 hours,
8.45 pm i called delivery person kumar mobile[protected], he is telling different stories each time I called,
once he told stock is over and has to bring from another store, and telling me to keep quiet that i know nothing,
second time, he told item is spoiled, if i want delivery, he will give the spoiled item, should I CONSIDER THIS AS A THREAT,
I mean literally waiting for 5 hours after receiving a message delivery is out and not receiving and lessons given by the delivery person, what should I do,
Can JIO MART send the person to my house for an apology and take some action on him?

From,
Ashok,
[protected]