| Address: | Jiore Skincare Studio 31A,2nd floor, 4 th street, Tansi nagar, Velachery, Chennai-42. |
| Website: | www.jioreshop.net |
Order details
Order number: 115459
Purchase date: 07/19/2021
I ordered Jiore Laeau moisturiser for 675 rupees online. After using it in tiny amount my skin got an allergic reaction, my lips were swollen, corner skin of my lips i.e. the mouth opening developed rashes, cuts and became painful like a wound, totally torn, there were tiny red bumps on my face.
I had confirmed with jiore customer service & skin expert many times, I told them my skin is sensitive so how is this moisturizer going to suit my skin, will it be allergic ? They assured me yes maam you can buy it is will not have any adverse side effects
But for the first time in my life I have had such a bad & painful reaction to a cream. I have always used tiny amount of this cream. Upon reaching out to the jiore customer service & skin expert, they callously are saying that you have used large amount and you should use mustard size amount of cream.
I asked them to refund the product as it is bad for my skin, I sent them all the proofs of before and after the application of the laeau cream but all my messages, emails, request were in vain. No body is listening, Jiore has terrible customer service,
They are not refunding, nor returning the product.
They are rudely saying sorry, can't help you
I request the concerned authorities to take appropriate action against this as the company is not taking any responsibility if their product is harming the customer's face, wasting hard earned money of the customer in these tough times of covid when people are facing financial crisis.
I request to kindly refund my money.
Jiore Shop Address :
Jiore Skincare Studio
31A, 2nd floor, 4 th street,
Tansi nagar,
Velachery,
Chennai-42.
E-mail ✉: [protected]@jiore.in
Mobile ☏ [protected]
[protected]
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