[Resolved]  Jiva Ayurveda — treatment charges

Address: Faridabad, Haryana, 400050
Website: www.jiva.com

I was charged rs 1000 as treatment charges at jiva clinic faridabad.in my bill. But ive never visited clinic. Only phone consultation was done with me and they charged me extra for courier and medicine besides rs 1000 as treatment charges. More than 1700 was charged for 15 days treatment. I was told doctor would call me after 10days but no one called.
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Jan 9, 2018
Complaint marked as Resolved 
Jiva Ayurveda customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Jiva Ayurveda Customer Care's response
Hello,

We are sorry to know about your recent experience. To resolve this issue to your satisfaction, please share your registered contact number. We will get in touch with you in the next 24 hours.

Regards,
Team Jiva Ayurveda
Dec 12, 2017
Updated by Jshamsah
No one has called regarding the above matter regarding charging me more.
Pl look into the matter
Dec 14, 2017
Updated by Jshamsah
Yet no one has called.its been a week.pl respond
Verified Support
Jan 25, 2018
Jiva Ayurveda Customer Care's response
Hello,

Please message us your registered contact details, we will get back to you within 24hours.

Alternatively, you can directly mail us on [protected]@jiva.com.

Regards,
Team Jiva Ayurveda
Jan 27, 2018
Updated by Jshamsah
I took medicine frm jiva of Rs 1700, but not even 1 percent improvement in my pain.it was the same as I had before starting the medicines. Also they changed my doctor without asking after I made complaint on this site for overcharging me.the medicines are very costly which they sent which they call it as prescription medicine.I think its not worth it.
 
3 Comments

Comments

I haven't yet got call from jiva customer service regarding my issue of been charged Rs 1000 as treatment charges besides 700 for medicine.
I did not get satisfactory response nor moneyback for wrongly charged fees.
Very very disappointed. Had not expected this from jiva.
Jshamsah's [Complaint's author] reply, Jan 25, 2018
9769236518
I bought rs1800 medicine last month and to be honest it seems waste of time. My problems havent vanished in fact increased. I am not happy at all. I never should have trusted Jiva at all and wouldnt recommend to anyone. Itni sarri dawai tho dete ho ek bhi kam nahi kar raha hai ...very disappointed.

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    Jiva Ayurveda Phone
    +91 12 9404 0404
    Jiva Ayurveda Address
    Plot No:3, DLF Industrial Area, 14th Milestone, Mathura Road, Faridabad, Haryana, India - 122001
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