[Resolved] Jiva Ayurveda — Wrong medicines sent, on top of that customer care service is misguiding.

[Resolved] Jiva Ayurveda — Wrong medicines sent, on top of that customer care service is misguiding.

V Vivekk022 Jun 26, 2021 Jun 29, 2021 This thread was updated on Jun 29, 2021

I have ordered certain medicines from jiva ayurveda on 17th june 2021 and they have sent me wrong ones and when i tried to complain abt it to customer care they completely neglected my problem and tried to misguide me. Jiva used to be an excellent medical facility who cared for its patients, what happened ? My issue is you took my money, sent me wrong medicines, didnt acknowledge my complaint and on top of that your customer care executives were mentally torturing me while on call. Was this information helpful? No (0) Yes (3)
Aug 8, 2021 Complaint marked as Resolved Jiva Ayurveda customer support has been notified about the posted complaint. Verified Support Jun 29, 2021 Jiva Ayurveda Customer Care's response Namaste Sir/Mam, we apologise for the inconvenience. Kindly share your Patient ID or registered mobile number and one of our team members will connect with you to discuss your concern. We assure you to resolve the concern at the earliest. Regards Team Jiva
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