Jntu Kakinada — No response on original degree

Address:

JNTUKakinada

I applied for original degree in jntuk online services portal and also paid amount of 3000. but i didnot get my original degree. Even i could not see my application in pending OD list. I dont see the application status also . My hall ticket no is 12341A04B5. The page is also not responding if i try to check my application status. Please do the needful asap because i have applied in dec 2022. But by then there is no response from the team.