Jntuk — My OD is not yet received

I applied for my JNTUK OD in 2010, but till now i didn't received my OD Yet.
No phone number is available to take my call that's all enlisted in jntu kakinada sites to call for original degree for my degree for 2010 pass out.
Then why the hell people publish numbers to reach for the grievance in jntu kakinada site. Tried already calling on all phone numbers nearly 40 times for 2 to 4 days nearly 100 times, but no one lifting phone and speaking to help to get my od. (Sometimes comes busy, some times ringing and then suddenly become busy and sometime out of reach)
The site they have, tired to apply on it using online procedure, it say original degree already printed. But i didn't received yet, i live much far now in HYDERABAD, and its very difficult to go over there and collect if i don't know how much time it would take for them to give me degree if i reach them personally, don't know what todo now
The contact forms on there site already filled by me several times with current details, but no call or email from jntu kakinada until now. Are they even working or they just opened an institution.

Please help me in resolving the issue.

THANKS,
SATYABHARGAV