Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] — regarding bill payment failure

Address:335703

Sir i will online payment thought bill desk light bill of rs 17321 only to jdvvnl. Date 13 september 2018. Bill payment is fail but money not refunded in my bank account yet. K number[protected] and due date 10 september but bill payment is failure so i have penalty of late fees about 600 rs something. Plz help me sir soon.
Thanking you

Include. 5. 1. Bank statement
2. Payment failure receipt
+5 photos
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    Jodhpur Vidyut Vitran Nigam Limited [JDVVNL]
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    Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] Phone
    +91 29 1274 2229
    +91 29 1274 0165
    Jodhpur Vidyut Vitran Nigam Limited [JDVVNL] Address
    New Power House, Industrial Area, Jodhpur, Rajasthan, India - 342003
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