Jovial Mart — Product not received even after making inline advance payment

Address:	New Delhi, Delhi, 400005
Website:	www.jovialmart.com

Hello
I have ordered 2 products order no.:- #[protected] on 15August2016 at 5:26 pm and till now i have not got any updates about it tried and i tried calling on customer care bt the phone is swijched off so kindly give me some update about when the product will be delivered. kindly reply as soon as possible because its almost more than a week.
Thank You