Joyalukkas — Fraudulent behaviour

Address:

Josalukkas hosur branch, Krishnagiri district, tamilnadu

Hello

I safeer fazulu went to Josalukkas showroom in Hosur with 30gms of silver coins to upgrade it to silver kada.

I already knew the coins were of 30 gms but one of the employee weighed the coins and told me that it was 29 gms were as the weight in the weighing machine showed 29.9 gms.

When I saw the final bill the actual weight of the coins was 28 gms plus 20% depreciation.
When I enquired about it they changed it to 30 gms.

I selected one silver kada... They told me 1st that it is Rs 75.5 per gm. Then they told and argued that it was antique piece and the price would be Rs130 per gram.

The bill came with
30 gms coins taken for Rs 75.5 with depreciation cost of 20%. So the total price for the coins was Rs 1812 approx.
The kada weighed 38.1 and it was put for price 130 per gram. The cost was 4953.
I asked for Little discount and he told me to pay 3000 round off. After this the sales person who attended me took the kada and showed to his seniors and he came to me after 45 mins and told me to pay 3000 rs.
After this I paid the difference price of Rs 3000 for the kada.

After the payment was done they forced me into argument and didn't give me the kada and told me to pay extra money around 1600.
So I thought some foul play was going on so I decided not to purchase the kada and told them return my silver coins and refund my amount. But they told me that it will be refunded by next week and argument got heated up when I asked the acknowledgement for the same. But they refused to give. After 30 mins when I told them that I will complaint to head office the manager ignored and told me that 3000 is not big money it is just 3000 do whatever you want and he left.

Then one of the employee named Abhishek sent me the acknowledgement through mail.

When I came out of the manager cabin. In order to create a scene the employees came with me as if they were sorry about all the scenario.

I request you to take action on this and refund the amount ASAP.

We were attentive about the grams and price and came to know about the fraudulent behaviour of the employees, imagine how much they are cheating on to the people who are not aware and innocent.
They wasted 3hours of my time. Really disrespectful and shameful behaviour.

Regards
Safeer